Hi, I'm Ozgur. I own and run a sign & advertising manufacturing shop — channel letters, wraps, banners, the whole mess. So I live the same week you do: requests landing by email, phone and walk-in, half of them missing sizes or substrate, and quotes getting written at 10pm after production wraps.
Before I build anything to fix that, I'm calling independent shop owners across the US to learn how quoting and job intake really work day to day — what eats the most hours, what software actually helps, and what we've all just learned to live with.
Rather type than talk? ozgur@renahq.com — happy to trade notes by email too.